HELLO, I'M
Vanessa Ching
Real Estate Consultant, Marketing Manager and UX Researcher
Vanessa Ching
BA in Business Admin
Marketing and Finance (CSUF)
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UX & Customer-Centered Design Certificate (CSUF)
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Licensed CA Real Estate Broker
DRE#02057197
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RYT 200
Yoga Alliance Certified
About
MY BACKGROUND
Hi there! I am Vanessa, I value creating products and experiences that are useful, useable, and meaningful. With a background in Marketing, I can see things in a marketing and UX perspective. I am here to solve problems. The research and design process is extremely important. It provides me with opportunities to discover and troubleshoot any complications, leading me to create a user-centered experience that best fits users needs.
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HOW I SOLVE PROBLEMS....
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WHO ARE YOUR USERS?
I get a better understanding of users by creating surveys, screeners, and interview guides.
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WHAT ARE USERS HAVING ISSUES WITH?
By conducting usability tests with users and interviewing users, I can find the problems.
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WHY ARE THEY HAVING THESE ISSUES?
Understanding & researching the reasons why users are have negative experiences help me create solutions.
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HOW CAN WE SOLVE THESE ISSUES?
By collecting data and analyzing my findings, I am able to make useful recommendations.
Education
WHAT I’VE LEARNED
Experience
WHERE I’VE WORKED
Jan 2023 – Present
2019 -2019
California State University, Fullerton; Extension Courses
User Experience and Customer-Centered Design Certificate
GPA: 4.0
Colliers International, Transaction Manager
August 2020 – December 2022
Colliers International, Client Services Specialist
Feb 2018 – July 2020
Kennedy's Realty Int'l, Marketing Manager/Realtor
2013 - 2018
California State University, Fullerton; Class of 2018
Bachelor of Art; Business Administration: Marketing and Finance
Jan 2016 - July 2020
Country Queen Real Estate, Marketing Coordinator
Jul 2015 - Dec 2015
Country Queen Real Estate, Marketing Intern
Mar 2013 - Feb 2018
Ching Ching Bakery, Co-Founder
Aug 2017 - Dec 2017
PAVIA, Business Development Intern
June 2016 - July 2016
Money Concepts (Asia), Finance Intern
Skills & Languages
WHAT I BRING TO THE TABLE
Data Analysis
UX Research Methods (Usability Testing, Interviewing, Surveys)
English
Cantonese
Project Management ( Slack, Trello )
CRM
Email Marketing
Social Media Management
Adobe InDesign, Photoshop , Illustrator
Canva
Google Suite and Microsoft 365
Working Independently and Team Oriented
Storytelling
Interests
OUT OF OFFICE
Yoga
Meditation
Journaling
Traveling
Baking
Real Estate
Reading
Brewing Kombucha